Martinique is located in the Arc of the Lesser Antilles, in the Caribbean Sea. It is surrounded by the island of Saint Lucia to the south and the island of Dominica to the north.
Its geographical position let it enjoy of a warm tropical climate.
The average annual temperature is 77 degrees Fahrenheit, with heat peaks reaching 89 degrees Fahrenheit.
The sea temperature is 77 to 86 degrees Fahrenheit.
There are only two seasons in Martinique. The dry season called 'carême' which extends from December to mid-June and the wet season called 'wintering' from mid-June to November with more rainy periods. However, the sun is present throughout the year.
From Quebec: same time in summer | 1 hour in winter.
When it is 12 p.m. in Martinique, it is 12 p.m. in Quebec in summer or 11 a.m. in winter.
Martinique being a French department, it is a French-speaking island.
The inhabitants also speak the Creole language, although French remains the official language.
Euro is the only currency used in Martinique.
However, some businesses and touristic sites may accept US dollars. It is recommended to change money on your arrival if you do not wish to use your bank card (Visa and MasterCard).
Tips are not compulsory in Martinique. Everyone's generosity depends on it.
The water is completely drinkable and suitable for consumption in Martinique.
Public transport in Martinique is underdeveloped compared to large cities. Some bus, taxi and sea shuttle companies serve different places near the hotel.
It is strongly recommended to rent a car during your stay if you want to explore the island at your own pace. Note that day trippers can also pick you up directly at the hotel and that taxis will be happy to take you around.
The island has a rich culture. The most popular events are:
Other major events such as the Tour Cycliste de Martinique in July, the famous Tour des Yoles Rondes de Martinique (nautical race) in late July/early August and different popular festivals make it a dynamic destination.
You can visit our website www.hotelbambou.ca or reach us by phone at +596 596 66 01 39 and also by email at reservation@hotelbambou.fr.
We accept payment by credit card (Visa, MasterCard, American Express), cash (euros and USD dollars), bank transfers (charges for the sender may apply, consult your bank). Bank checks are not accepted.
Online reservations must be guaranteed by a valid credit card in the name of the booker. On site, we accept the means of payment mentioned above.
In addition, a card imprint will be required upon arrival.
We do not offer payment by credit card in installments. However, you have the possibility to pay a deposit before your arrival date.
You can make a reservation for other people by contacting the establishment or by reserving in their name via our site.
You can stay from one night.
You must contact our services by phone at +596 596 66 01 39 (ext. 2) or by email at allo@hotelbambou.ca.
You can add this option directly from our site when booking online.
We do not offer this service.
We only offer breakfast / lunch, half-board and full-board formulas, because we encourage our customers to discover Martinique.
The balance will be automatically debited 48 hours before your arrival at the hotel.
If you have paid a deposit, the balance will be automatically debited 48 hours before your arrival.
Please note that in case of a last-minute cancellation or no-show, we will apply our cancellation policy.
We invite you to contact the service provider directly from whom you purchased your stay. Unfortunately, our teams cannot intervene on your behalf.
We accept special requests about rooms. However, please note that we cannot guarantee the exact attribution of your room.
Also, for security reasons, no room numbers will be disclosed before your arrival.
22 rooms can accommodate people with specific needs. Note that the establishment is authorized to receive all types of disabilities: motor, visual, auditory and mental. To assign you this type of room, please specify, when booking, the disability and special needs so that we can redirect you to authorized service providers if necessary.
Between 0 and 3 years old included they are considered as a baby. From the age of 4 until the age of 11, he is considered as a child.
We are happy to welcome you from 4 p.m., every day.
In case of early arrival, please inform us. Exceptionally, you will be able to access the hotel. However, your room will only be assigned to you when it is ready.
A credit card imprint will be required when you check in. The card must be in the name of a person present in the room.
Our receptionists are at your disposal 24 hours a day.
In case of late arrival, please notify the establishment as soon as possible.
For customers benefiting from the half-board formula, alternatives may be offered.
An account linked to your room will be automatically opened allowing you to pay for your consumption on the day of your departure.
Yes, the bracelet given by the receptionist when you check in must be worn and visible throughout your stay. It allows us to offer you the services relating to your stay and to ensure your safety.
It will depend on the option chosen when booking.
Option 1: no refund will be made, you can change your dates of stay within 48 hours before your initial arrival date. Additional costs may be requested for a report.
Option 2: the 30% deposit will be returned to you for any cancellation within more than 48 hours before arrival.
Beyond 48 hours we will not make a refund regardless of the amount incurred.
In case of no-show the deposit will not be refunded and the balance of the stay is charged.
We advise you to take out our cancellation insurance when booking.
By booking online in our website, we offer you the possibility of adding Mutuaide cancellation insurance. Its SAFEBOOKING Serenity Pack, including COVID-19 guarantee, covers all participants in the reservation, without any family ties necessary in case of attack, natural disaster, pregnancy, dismissal, illness, vehicle breakdown accident, etc.
The simplified sinister declaration is done online with a dedicated sinister manager who is accessible from 9 a.m. to 12 p.m. and from 2 p.m. to 6 p.m., Monday to Friday. Count compensation in 72 hours after completing your file.
Hotel Bambou, in partnership with an external DPO, meets the requirements of the General Data Protection Regulation (GDPR). Therefore, a precise procedure is applied to secure your bank details. For any further information, you can write to dpo@hotelbambou.fr.
Unfortunately, due to abuse, no pets are accepted in the hotel.
Cigarettes and electronic cigarettes are prohibited in the rooms and common areas. We recommend that you choose outdoor isolated places so that the smoke does not disturb other customers.
Yes, our Tourisme et Handicap label allows us to receive people with specific needs.
Anyone from outside the hotel must be reported to reception. Please note that access to the swimming pool is strictly prohibited.
We invite you to follow us on Facebook and Instagram to stay informed of our announcements.
We are part of an ecological approach through recognized labels, putting our environment at the heart of our concerns. To learn more, visit our site.
We have three categories of rooms at the hotel: standard, superior and junior suites.
Yes, in our private Creole Culture space, you can find our superior rooms and junior suites. These rooms are prohibited for children and teenagers.
Yes, we offer connecting rooms for families that can accommodate up to 6 people. Please request it.
Yes, cots equipped with a mattress are offered free of charge, subject to availability. Please request this when making your reservation.
We do not offer extra beds in the rooms. Therefore, our rooms are prepared and allocated according to the number of people registered in the reservation.
Yes, we provide you with all the laundry necessary for your comfort.
Products such as soap, shower gel and shampoo are available to you. A recharge is made only for long stays.
None of our rooms have kitchenettes.
In addition, all of our rooms have mini fridges. Premium category rooms are equipped with kettles and coffee makers.
Parents of young children can use a microwave at the main restaurant.
Room service is not offered at Bambou Hotel.
All our rooms have 230 volt electrical outlets. Tips (adapters) can be lent to you free of charge at the hotel reception.
Our establishment has two swimming pools, including one which is reserved exclusively for Culture Creole guests.
The main pool is open daily from 8:30 a.m. to 8 p.m.
Access to the pool is by electric gates only using your room card. Given that the swimming pool is prohibited for unaccompanied minors, we strongly recommend to do not give your room card to a child.
No supervision is provided. We therefore invite you to remain vigilant.
Our beach is equipped with deck chairs and parasols. Our beach attendants present every day from 8 a.m. to 5 p.m. will be happy to install them for you. These facilities are included in your stay.
To book your access, you have to go directly to the Tropical Spa or contact the spa team at 3050 from your room. This service is an extra.
Two private cabins are dedicated to fitness and yoga practice, meditation and soft gym by virtual classes. Please contact the Tropical Spa to reserve. This service is an extra.
You can also practice running on the beach or even meditation at sunrise.
Head to the official shop of the hote, Bungalow Shop to find the perfect beach or pool outfit.
The hammam and the jacuzzi are accessible to external guests. The swimming pool will only be accessible if a Day Pass has been purchased. Beach equipment can be reserved at the cabane de plage. All these services are chargeable.
Le room service n'est pas proposé à l'Hôtel Bambou.
Breakfast from 7 a.m. to 9:30 a.m.
Lunch from 12 p.m. to 10 p.m.
Dinner from 7 p.m. to 10 p.m.
Half board includes breakfast and dinner buffet and excludes drinks during meals.
It is a complete meal consisting of hot dishes (eggs, bacon, sausages), pastries, breads, cereals, hot and cold drinks, dairy products, fresh fruit...
This meal consists of hot and cold starters, dishes based on meat and fish, vegetables and starches, as well as local desserts.
The menus are different every evening and prepared on site by our team of cooks. In case of special needs and diets, please let us know.
Our restaurants Bòdlanmè and Le Karayib welcome you every day from noon and offer à la carte menus.
Only Culture Creole guests can have lunch at the O'Deck restaurant.
Our restaurants and bars are accessible to everyone, even to people not staying at the hotel, for all the services offered.
We have two bars within our establishment. The Marian Tèt Fè at our main restaurant and the Barik Bar adjoining the main swimming pool
Le room service n'est pas proposé à l'Hôtel Bambou.
All our clients can call our concierges at the Conciergerie Créole during their stay.
You can make this request to our concierge. This service is at an additional cost.
The concierge can guide you on the choice of activities to do in Martinique and book your private and personalized excursions.
Free internet access is offered. It is also possible to take advantage of a fully equipped computer area.
Access codes will be given to you by the front desk staff team, on request.
Against a deposit (credit card imprint), you can collect bath towels at our Cabane de la plage. Any towel not returned or damaged will be charged.
Yes, we have several free and unguarded car parks around the hotel.
A charging station for electric vehicles will soon be available in our car parks.
Self-service ice machines are available.
You will find the appropriate buckets in your room.
A laundry area with a washer and a dryer is accessible to all in the hotel. In case of particular need, you can contact the concierge. These two services are chargeable.
Contact us
Anse Mitan
97229 Les Trois-Îlets
Tel. (Canada): (438)-299-4900
Tel. (International): +596 596 66 01 39
